Elevated API Errors

Incident Report for Robotemi

Resolved

This incident has been resolved.
Posted Jul 28, 2020 - 17:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2020 - 17:43 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 28, 2020 - 17:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 28, 2020 - 16:51 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Jul 28, 2020 - 16:07 UTC
This incident affected: Robotemi Infrastructure (Robotemi Cloud - Global, Robotemi Cloud - Mainland China).